Integrations
Digitalnatie connects your ERP and Service Suite to the software you already use: calendar, mailbox, accounting, online shop, payments, shipping, AI and your own systems through the API and webhooks. For each tool you can read what the connection does, with a concrete example.
Digitalnatie
Exact Online
OpenAI
Mollie
Microsoft TeamsOverview
Filter by category. Each tool tells you what the connection does, with a concrete example.
26 integrations shown
Calendar and scheduling
Appointments you mark are mirrored both ways between the schedule and Google Calendar. Conflicts are flagged and nothing is deleted.
Example: A job booked for Tuesday at 10 am shows up straight away in the calendar on the technician's phone.
Calendar and scheduling
Calendars, contacts or mail from Microsoft 365, connected through Microsoft's APIs.
Example: The sales team's appointments in Outlook show up in the office team's schedule.
Communication
Connect a shared mailbox from your own provider. An incoming email becomes a work order.
Example: A breakdown report in your service mailbox becomes a work order, without copying the email by hand.
Communication
Notifications from your ERP or Service Suite in the right Teams channel.
Example: An urgent breakdown appears straight away in the dispatch channel.
Communication
Important events posted as messages in Slack, for teams that work there.
Example: A large new order is announced in the sales channel.
Communication
Messages to customers through the WhatsApp Business API, shaped around your process.
Example: The customer gets a message as soon as the technician is on the way.
Accounting and finance
Invoices, customers and payments kept in sync between your ERP or Service Suite and Exact Online.
Example: A work order invoiced today is a sales invoice in Exact Online by the next morning.
Accounting and finance
Invoices passed on to Billit for processing and sending.
Example: Invoices from your ERP land in Billit on their own, ready for your accountant.
Accounting and finance
The European Central Bank's reference rates every day, for amounts in foreign currencies.
Example: A purchase in pounds sterling is converted at that day's rate.
Payments
Payment links and payment status through Mollie, matched to your invoices.
Example: The customer pays an invoice online and the payment is reconciled in your ERP.
Payments
Online and recurring payments through Stripe, booked in your ERP.
Example: A monthly maintenance subscription is collected through Stripe and processed in the ERP.
E-commerce
Orders, stock and customer prices between WooCommerce and your ERP.
Example: A web shop order becomes a sales order in the ERP, and the stock on the site follows.
E-commerce
Products, orders and stock between Shopify and your ERP.
Example: A product that runs out in the warehouse also shows as out of stock in the shop.
Shipping
Shipping labels and track and trace straight from your ERP.
Example: When picking is closed, the label is created and the customer receives the tracking code.
Navigation
From the work order, the technician opens the route to the customer's address. No account is needed.
Example: One tap on Navigate and Google Maps starts the route to the next site.
Navigation
Prefer Waze? The route to the customer opens from the work order just the same.
Example: Technicians pick Waze or Google Maps; the work order stays the same.
Artificial intelligence
AI help with writing job reports, using OpenAI's models.
Example: The technician jots down a few keywords and the assistant suggests a readable report for the technician to review.
Artificial intelligence
The same help with job reports, with Anthropic's Claude as the model.
Example: A short note from the site becomes a clear report for the customer, once the technician has checked it.
Documents
Reports, photos and documents filed automatically in the right Google Drive folder.
Example: Every signed job report lands in the customer's folder.
Documents
The same document flow to OneDrive, for teams working in Microsoft 365.
Example: Quotes and reports are filed per project in OneDrive.
Reporting
Power BI reports on data from your ERP or Service Suite, through the API.
Example: Management follows revenue and open work orders in its own Power BI dashboard.
Data and import
Import customers, sites and assets from templates. You see a preview first and check it before you confirm.
Example: When you switch, your customer list and the assets at each site come across in one go, with no retyping.
API and developers
Your other software reads data from Service Suite through the documented REST API. Invoices and stock are read-only there.
Example: Your accounting tool collects the new invoices every night.
API and developers
Service Suite tells your system about important events as they happen, with a signed message you can verify.
Example: As soon as a work order is completed, your ERP receives the service_order.completed event.
Automation
For simple flows between tools, we use an automation platform wired to the API and the webhooks.
Example: A completed contact form becomes a lead in the CRM and a task for the salesperson.
Access
Your team signs in with their existing Microsoft Entra ID or Google Workspace account, or through OpenID Connect.
Example: A new colleague signs in with the work account they already have, without a separate password.
Brand names and logos belong to their owners and do not imply an official partnership. What a connection can do depends on what the other software allows through its API.
In practice
Four situations we come across often. For each one you see which tools take part, what happens and what it gives you.
A customer reports a breakdown by email. The planner turns it into a work order and books a technician.
Mailbox
The report arrives in the service mailbox.
Service Suite
The email becomes a work order and gets scheduled.
Google Calendar
The appointment is in the technician's calendar.
Result: Nothing to retype, and technicians see the appointment in their own calendar.
Service Suite reports every completed work order through a webhook, and your accounting package collects the invoice through the REST API.
Webhook
Service Suite reports that a work order is completed.
REST API
Your system reads the invoice and the customer details.
Your accounting
The invoice is ready to be processed.
Result: Invoices reach your accounting without exports or email attachments.
Your web shop, your ERP and your payment and accounting software work as one.
WooCommerce
The customer orders and pays online.
Mollie
The payment is confirmed and matched.
Exact Online
Sales invoice and payment are in the books.
Result: Order, stock, payment and accounting stay in step.
When you start with Service Suite, you bring your existing data across in one go.
Excel template
Customers, sites and assets in a familiar format.
Preview
You check what is about to be imported.
Service Suite
Everything is ready for the first schedule.
Result: A quick start with your own data, without days of data entry.
Monitoring
You should be able to follow up on an integration. As an illustration, here is an example working day: which connections are active and what was sent recently.
Connections tied to an account, such as Google Calendar, can be tested from the settings before you start using them.
Your system can verify that a message really comes from Service Suite.
We add logging and error alerts, so a problem never goes unnoticed.
Integration monitor
An example working day
Connections
OpenAIConnectedExact OnlineConnectedMollieConnectedRecent syncs
Service mailboxtoService Suite
Breakdown report turned into work order WO-0142
Accounting tooltoREST API
New invoices collected, read-only
Excel templatetoService Suite
Customers and assets imported after review
MollietoERP
Payment for invoice INV-2026-0311 received and reconciled
ERPtoExact Online
Sales invoice INV-2026-0318 queued for the overnight sync
Approach
A good connection does not start with code, but with the question of which data has to go where, and when.
Which data, in which direction, how often, and which system has the final say.
We pin down the fields and the rules, including duplicates and conflicts.
We set up the connection in a test environment and test it with real examples from your business.
After go-live we keep an eye on the connection and adapt it when an API changes.
Frequently asked questions
Calendars such as Google Calendar and Microsoft 365, accounting software such as Exact Online and Billit, payment platforms such as Mollie and Stripe, WooCommerce and Shopify shops, carriers such as bpost, DPD and DHL, Microsoft Teams and Slack, AI from OpenAI and Anthropic, and your own systems through the REST API and webhooks.
Yes. We use the same integrations for Digitalnatie Service Suite and for your ERP. Together with you, we settle which data goes in which direction, and how often.
If that software offers an API, webhooks or an import and export, we can usually connect it. We start with a short analysis of which data has to move in which direction and how often.
Yes. Service Suite has a REST API and signed webhooks, described in the documentation at docs.digitalnatie.app.
No. The logos show which tools we can connect to. They belong to their owners and do not imply an official partnership or certification.
Solutions
One environment for CRM, sales, inventory, scheduling and reporting.
More about Custom ERPScheduling, field technicians, work orders and invoicing on one platform.
More about Field Service SoftwareB2B and B2C web shops that share inventory, prices and orders with your ERP.
More about E-commerce + ERPWeb applications, portals, mobile apps and dashboards built to fit.
More about Custom softwareDigitalnatie Service Suite
Scheduling, work orders, invoicing and follow-up in one platform, connected to your team's tools. Explore it at digitalnatie.app.
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