Field service software
Field service software for your field operations
Schedule service jobs, dispatch field technicians and centralise customer, installation and service data. Digitalnatie helps service companies run their field operations more efficiently from one connected platform.
How we approach this
Service companies juggle requests, scheduling, technicians on the road, parts and invoicing. As long as that information is scattered across phones, paper and loose tools, time is lost every day.
Digitalnatie brings the whole chain together: from the first request through scheduling and the work order on the technician's phone to the service report and the invoice.
In practice
From request to invoice in one chain
Field service software brings together what service companies often keep scattered across phones, paper and loose tools.
Requests and breakdowns
Every request arrives in one place, with the customer, the installation and its history attached.
Scheduling and dispatching
Service jobs scheduled around the availability, location and skills of your technicians.
Mobile work order
Technicians see their jobs on their phone and record hours, materials and a signature on site.
Installations and maintenance
Customer assets, maintenance contracts and recurring jobs, with their complete service history.
Parts and inventory
A view of the parts a job requires and of what is in stock.
Report and invoicing
The service report is ready for the customer, and the invoice data is complete straight away.
What we build
What we build for you
Every solution is assembled from the parts your processes need, no more and no less.
- Visual scheduling and dispatching
- Mobile environment for field technicians
- Work orders and service reports
- Installations and customer assets
- Parts and inventory management
- Digital signatures
- Maintenance history
- Reporting and invoicing
Who it is for
Who is this for?
- Installation, maintenance and repair companies with technicians on the road
- Technical service providers with maintenance contracts and recurring jobs
- Companies that want to track installations and customer assets
Digitalnatie also develops Digitalnatie Service Suite, a ready-to-use field service platform for service companies. If you are looking for a proven foundation rather than a fully custom project, that is often the fastest start.
See Digitalnatie Service SuiteFrom business process to working software
Frequently asked questions
Questions about Field Service Software
Which companies is field service software for?
For companies with technicians on the road: installation, maintenance and repair companies, technical service providers with maintenance contracts and organisations that track installations at their customers. As soon as scheduling, work orders and invoicing spread across several tools, one connected environment saves time.
How is this different from Digitalnatie Service Suite?
Digitalnatie Service Suite is our ready-to-use field service platform: a proven foundation to start quickly. If your processes or integrations need more than a standard platform offers, we build a custom field service solution, connected to your ERP and existing software.
Can field service software connect to our ERP and accounting?
Yes. Service jobs, hours, materials and customer data can flow through APIs and integrations to your ERP, invoicing or accounting, so nobody has to enter them again.
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