Software for smarter business operations
Custom ERP, business software and field service software for growing businesses
Digitalnatie builds custom ERP, bespoke software and field service software for Belgian SMEs, with web shops, automation and integrations that connect directly to your ERP.
The software for service companies and their field technicians
- Software built to fit
- Integrates with your existing systems
- Built to scale with you
Example: an order comes in through the online shop, the ERP reserves the stock, an automation sends the confirmation, Service Suite schedules the installation and an integration passes the invoice on to accounting.
- Our ready-to-use platform: schedule jobs, support your technicians on mobile and prepare the invoice.
- One environment for customers, sales, purchasing and stock, built around your own processes.
- A B2B or B2C online shop that shares products, prices, stock and orders with your ERP.
- Every event triggers the next step: a confirmation, a task or a reminder, with no manual work.
- Your applications exchange data through APIs and webhooks: accounting, payments, logistics and more.
Choose a solution to see what it does
Digitalnatie Service Suite
Your technicians, your jobs and your invoicing. Connected at last.
Our ready-to-use platform for installation, maintenance and repair companies. From the customer's request to the invoice, every step is followed in one place, in the office and in the field.
Schedule and assign jobs
See who is available and give every job to the right technician.
Support technicians on mobile
Work order, history, hours, photos and signature in one app, installed straight from the browser.
Track customers, installations and contracts
Each device's history, its next service and its contract on a single record.
Manage parts and van stock
See which parts are ready for each job and what is in every van.
Produce reports and prepare invoicing
Hours and parts move from the work order to the invoice, with nothing to retype.
The journey of a job in Service Suite
Step 1 of 5
Customer request. The request comes in by email, web form or phone and becomes a work order, with the customer and the installation attached.
Step 2 of 5
Scheduling. The planner sees who is available and gives the job to the right technician. It appears in the technician's app straight away.
Step 3 of 5
Mobile job. On site, the technician starts the job, works through the tasks and records the hours and the parts used.
Step 4 of 5
Signed report. The report is completed with photos, then signed by the customer right on the smartphone.
Step 5 of 5
Invoicing. Hours and parts move from the work order to the invoice. All that is left is to check it and send it.
E-commerce & ERP
Custom web shops connected directly to your ERP
Custom e-commerce that is one with your operations: fast B2B and B2C web shops in which products, inventory, customers, prices and orders synchronise automatically with your ERP.
- Custom B2B web shops
- Custom B2C web shops
- ERP integration
- Real-time inventory
- Customer-specific pricing
- Order and customer synchronisation
- API integrations
- Scalable Next.js storefronts
Custom ERP
Everything your business needs, in one environment
See how sales, inventory, scheduling, CRM, tasks and finance come together in one business environment. Pick a module or open the full interactive demo.
Good morning, Thomas
Here is what is happening in your business today.
Integrations
Make your systems work together
Connect your ERP to the tools your organisation already uses. From accounting and e-commerce to communication, AI and external platforms.
- API
- Webhooks
- Accounting
- E-commerce
- AI
- Microsoft
- Peppol
- Logistics
- Payments
- Reporting
Connects with the tools you already use
Through APIs, webhooks and custom connections we bring your systems together.
Google WorkspaceOffice suite
Microsoft 365 CopilotAI assistant
OpenAIAI- ClaudeAI
SlackCommunication- WhatsAppCommunication
BillitInvoicing
PeppolE-invoicing
Exact OnlineAccounting
MolliePayments- StripePayments
- ShopifyE-commerce
- WooCommerceE-commerce
- ZapierAutomation
- MakeAutomation
- n8nAutomation
Microsoft TeamsCommunication- Google DriveDocuments
OutlookEmail and calendar- Google CalendarCalendar
OneDriveDocuments- GmailEmail
Power BIReporting
MetaMarketing
LinkedInMarketing
bpostLogistics
DPDLogistics
DHLLogistics
DifyAI workflows
LiteLLMAI gateway
MCPAI protocol- GitHubDevelopment
- CloudflareInfrastructure
How we work
From business process to working software
Why Digitalnatie
Software should adapt to your business. Not the other way around.
Digitalnatie combines business analysis, software development, automation and integrations in a single approach. Not a collection of loose tools, but technology that makes your day-to-day operations simpler.
Built to fit
Designed around your processes.
Integration
New and existing systems work together.
Scalability
A solution that grows with you.
Personal approach
Direct contact during analysis, build and roll-out.
Frequently asked questions
Frequently asked questions about ERP, field service and e-commerce
Not finding your question?
Ask it directly. You get an answer from the person who builds the software.
An ERP system (Enterprise Resource Planning) is business software that brings your core processes together in one environment: sales, purchasing, inventory, scheduling, projects, invoicing and reporting. Everyone works with the same data, which reduces double work and errors and gives you a faster view of what is happening in your business.
When standard packages do not support the way you work, when you lose time to workarounds and spreadsheets, or when specific processes, connections or reports are decisive for your growth. Custom ERP follows your processes instead of the other way around, and grows with them when they change.
Field service software helps service companies organise their field operations: scheduling jobs, dispatching technicians, completing work orders digitally, tracking installations and parts and preparing invoicing. Technicians work on site from their phone, while planning and administration see everything in real time.
Yes. We integrate ERP, CRM, e-commerce platforms, accounting packages, Microsoft 365, Google Workspace, payment providers and other business software through APIs and webhooks. Information no longer has to be copied between systems by hand and stays current everywhere.
Yes. We develop mobile applications for field technicians, warehouse staff and customers, among others. They are usually part of a broader solution, so the app is connected directly to your ERP or platform and works with the same data.
Yes. Products, inventory, prices, customers and orders can synchronise automatically between your web shop and your ERP. Your team keeps working in the ERP while your customers order online with live stock levels and correct prices.
Yes. We build B2B web shops with customer-specific pricing, order history, reorders and account management, and B2C web shops as well. In both cases we connect the shop to your ERP, so orders and inventory flow in both directions.
Yes. For every project we look at which data from your current systems, spreadsheets or packages needs to come across. Customers, products, history and other data are migrated in a structured way, and we check the result with you before go-live.
Yes. We mainly work with companies in Flanders, but support projects across Belgium in Dutch, French and English. Analysis and implementation happen on site or remotely, whichever works best for your organisation.
With a no-obligation conversation about your processes, pain points and goals. An analysis follows with a concrete proposal: scope, approach, timeline and budget. Design and development only start after your approval, in iterations you can review each time.
Ready for the next step?
Put technology to work for your business
Tell us how your organisation works today. Together we look at where software, ERP and automation make the biggest difference.